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  • What is an NFC Smart Silicollar?
    The NFC Smart Silicollar is a smart collar that integrates NFC technology, helping owners track and identify their pets.
  • What are the main features of this collar?
    This collar is not only stylish and comfortable but also has a lost prevention feature, allowing you to keep track of your pet's safety at all times.
  • How do I use the NFC feature?
    Simply hold your phone close to the NFC tag on the collar to quickly access your pet's information, such as contact details and health records.
  • Is the collar waterproof?
    Yes, the collar is made of waterproof materials, making it suitable for everyday use and outdoor activities.
  • How do I clean the collar?
    You can gently wash it with warm water and soap, then let it air dry. What sizes of pets does it fit?
  • What sizes of pets does it fit?
    We offer various sizes suitable for small to large pets; please refer to the size chart for the best fit.
  • What should I do if my pet gets lost?
    Using the NFC feature, others can easily scan the collar to access your contact information, helping your pet return home safely.
  • What is the battery life of the collar?
    NFC technology does not require a battery, and the collar itself is very durable, requiring no frequent replacements.
  • What types of products do you offer?
    We offer a variety of pet supplies, including silicone smart collars, toys, mattresses, pet inflatable beds, and other accessories. All products undergo rigorous testing to ensure safety and quality.
  • Are your products safe or eco-friendly?
    Yes, some of our products are made from safe and eco-friendly materials, which are indicated on the packaging. Please refer to the product descriptions for more details.
  • How do I choose the right product for my pet?
    When selecting a product, consider your pet's age, size, and specific needs. Our website provides detailed product descriptions and recommendations to help you make the best choice.
  • How can I contact customer service?
    You can reach our customer service team through the contact form on our website or via email. Our customer service hours are Monday to Friday, from 9 AM to 5 PM.
  • How can I get the latest product information?
    You can subscribe to our newsletter or follow our social media accounts to receive the latest product information and special offers.
  • Do your products come with a warranty?
    Yes, all of our products come with a quality guarantee. If you encounter any issues while using our products, please feel free to contact our customer service team.(Does not include customized or exclusive products.)
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