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What is an NFC Smart Silicollar?The NFC Smart Silicollar is a smart collar that integrates NFC technology, helping owners track and identify their pets.
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What are the main features of this collar?This collar is not only stylish and comfortable but also has a lost prevention feature, allowing you to keep track of your pet's safety at all times.
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How do I use the NFC feature?Simply hold your phone close to the NFC tag on the collar to quickly access your pet's information, such as contact details and health records.
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Is the collar waterproof?Yes, the collar is made of waterproof materials, making it suitable for everyday use and outdoor activities.
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How do I clean the collar?You can gently wash it with warm water and soap, then let it air dry. What sizes of pets does it fit?
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What sizes of pets does it fit?We offer various sizes suitable for small to large pets; please refer to the size chart for the best fit.
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What should I do if my pet gets lost?Using the NFC feature, others can easily scan the collar to access your contact information, helping your pet return home safely.
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What is the battery life of the collar?NFC technology does not require a battery, and the collar itself is very durable, requiring no frequent replacements.
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What types of products do you offer?We offer a variety of pet supplies, including silicone smart collars, toys, mattresses, pet inflatable beds, and other accessories. All products undergo rigorous testing to ensure safety and quality.
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Are your products safe or eco-friendly?Yes, some of our products are made from safe and eco-friendly materials, which are indicated on the packaging. Please refer to the product descriptions for more details.
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How do I choose the right product for my pet?When selecting a product, consider your pet's age, size, and specific needs. Our website provides detailed product descriptions and recommendations to help you make the best choice.
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How can I contact customer service?You can reach our customer service team through the contact form on our website or via email. Our customer service hours are Monday to Friday, from 9 AM to 5 PM.
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How can I get the latest product information?You can subscribe to our newsletter or follow our social media accounts to receive the latest product information and special offers.
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Do your products come with a warranty?Yes, all of our products come with a quality guarantee. If you encounter any issues while using our products, please feel free to contact our customer service team.(Does not include customized or exclusive products.)
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